FAQ – Frequently Asked Questions

Frequently Asked Questions

Yes, we operate daily refrigerated transport services to Sweden, Denmark, Norway and Finland. The temperature is monitored and recorded throughout the entire journey. We carry both full loads and groupage consignments, often in separate compartments.

Yes, we have well over 100 so-called Tautliners; these are sliding-side trailers where the tarpaulin can be slid completely to one side. Loading and unloading can be carried out from the rear or using a forklift truck from the side. This is useful if the goods to be transported are not arranged in the correct order for loading or unloading.

Yes, we operate a fleet of more than 50 temperature-controlled trailers. These are used for refrigerated transport at 4 to 7 degrees, or frozen transport at -18/-20 degrees. We also offer ‘keep from freezing’ services to prevent goods from freezing in winter. Examples include the transport of paint, plants or IBC containers holding liquids.

● Our curtain-sided trailers can hold 33 Euro pallets or 26 block pallets.
● Our temperature-controlled refrigerated trailers are the same size.

Yes, certainly, the standard is pallets, but in principle we transport anything that fits into our trailers. Loading and unloading always take place from the side or rear. In exceptional cases, our trailers can also be loaded and unloaded from above using a crane.

NVO Transport is FSSC 22000 certified. Our refrigerated transport is temperature-controlled and the temperature is continuously monitored during transit; this also applies to our climate-controlled storage and transhipment facilities in Zuidbroek. Strict hygiene regulations apply to our trailers and warehouse.

● We load and unload in the Netherlands and Belgium. Other countries on request.
● For return shipments, we naturally also load in Norway, Sweden, Finland and Denmark.

We transport both full door-to-door loads and groupage consignments, which we consolidate at our warehouse in Zuidbroek.

Yes, we provide all the transport documents required for your specific consignment. Sweden, Finland and Denmark are European destinations with minimal administrative formalities. Norway is outside the European Union. For this destination, we also arrange the additional customs documents required.

This is mainly down to communication.

● Communication via our on-board computers is in Dutch.
● When drivers are on the road, they are in frequent telephone contact with our Dutch dispatchers.
● For many consignments, our clients require a Dutch Certificate of Good Conduct.
● A number of our insurance partners make this a requirement.
● They have proven knowledge of how to load trailers correctly.
● Dutch culture and mentality are similar to those of people in Scandinavia.